Hate the new format- canceling my subscription
Had same problem as precious reviewer--one day my app would no longer download the paper, despite my being on autopay- so I knew it wasnt a billing issue. I deleted the app and re-downloaded it to discover a new format/layout that is TERRIBLE! Spoke with their digital app support and she instructed me to go to a site via my browser, sign in and read the original format paper there. Sorry, even that isnt the original format -- and, well it just doesnt feel the same.
Ive been a decades long subscriber of the Chron and decided its time to let it go.
BeHereNow4211 about
San Francisco Chronicle